Privacy Policy

1. Introduction

Welcome to IDintake ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at idintake.com and app.idintake.com.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Account Information: When you create an account, we collect:

• Company name
• Contact person name
• Email address
• Password (stored in encrypted form)
• Subscription and billing information

Payment Information: Payment processing is handled by Stripe. We do not store your complete credit card information on our servers. Stripe's privacy policy governs the collection and use of your payment information.

Usage Information: We may collect information about how you access and use our services, including:

• Device type and browser information
• IP address
• Pages visited and features used
• Date and time of access

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your subscription and payments
• Send you important service updates and notifications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

4. Data Storage & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure password hashing using industry-standard algorithms
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

Your account information is stored on secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services to operate our business:

• Stripe: For secure payment processing. Stripe's privacy policy can be found at stripe.com/privacy
• Email Services: For sending transactional emails (account confirmations, password resets, billing notifications)
• Hosting Provider: For website and application hosting

These third-party services have their own privacy policies addressing how they use your information. We encourage you to review their policies.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Request your data in a commonly used format
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

7. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your login session
• Understand how you use our services
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

We do not use cookies for advertising purposes or share cookie data with third-party advertisers.

8. Children's Privacy

Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will make every effort to respond to your inquiry within 48 business hours.